SnapPages Review

It helps to be cynical on the Internet. Often, the friendliest face is hiding a poorly designed platform. That is not the case with SnapPages, a site that seems genuinely interested in helping you make a website and is designed to make that as easy as possible. The website is fresh, easy to navigate, very quick and great for people who want a powerful Web builder but don’t have a lot of knowledge in that area. They’re a fairly small company, but they’re poised to do big things in the future if they can iron out a few wrinkles in their service.

EASE OF USE

It is highly responsive and powerful, and you would be forgiven if you forgot that you were building your website on another website and not a local application. It’s also not only highly intuitive, but each time you do something for the first time, you’re given the option to watch a video tutorial on how it works. On top of that, you also get small, animated dialogue boxes that show you where things are on the page and gives you a basic idea of what the first step toward creating a website is. More Web-based builders should employ this technique.

The drag and drop format is incredibly easy to use, and the design of the editor makes it so simple to actually find what you’re looking for and place it on the page. Once placed, pop-up boxes quickly come up asking for details, such as the URL for a video you want to embed, though that can come along later if you like. Overall, it would be difficult to make this any easier to use.

BUILDING

Building a website is a snap. Again, the drag and drop interface is very simple, but the best thing about it is all the options you have. More to the point, there isn’t some arcane process that is involved in moving things around or adjusting the sizes and shapes of your objects, it’s really as simple as a few clicks. Everything is broken into a number of different “apps” that allow you to adjust various aspects of any of the 24 theme templates that you can choose from when you sign up. You have a lot of control over the smallest details of these pages, as well, and there are very few places that you won’t find are immediately and easily editable. Only the most expensive plan allows you access to HTML and CSS, but for the most part, you won’t need it.

HOSTING

SnapPages doesn’t do much in the way of hosting. Like with a lot of free builders, they basically allow you a certain number of pages and an allotment of storage space that can be easily published on a subdomain of their main site. You can, of course, map a URL to that site through another host, but ultimately, SnapPages doesn’t offer much in the way of hosting your site other than the absolute basics.

MARKETING

SnapPages takes online marketing into account when building the code for their websites, adjusting them for the best possible SEO and placement in search engines, as well as making them easy to crawl. Moreover, even on the cheaper plans when you have little access to the HTML, you can still play with certain aspects of it for marketing purposes. This is a major leap forward considering most builders won’t allow you that sort of access, at least not without a fee.

CUSTOMER SUPPORT

This is the major failure of this website. The first problem I ran into was being told that my Web page could not be saved but was given no reason why. I looked up their support documentation, but even typing in the exact error message couldn’t find a single article dealing with it. Every possible error that the website itself gives should have a troubleshooting article that is easy to find in the Support section.

PRICING

The pricing is higher than most similar services, but you get what you pay for:

Free: Standard builder and access to all available themes and templates. Five pages, one gig of storage, and a subdomain. Perfect for most people’s needs.

Pro: This gets a little more advanced, adding more storage and unlimited pages, as well as custom domain names and advanced SEO options. At only $8 a month, that’s more than worth it.

Developer: This plan comes with everything mentioned above, plus the ability to edit HTML and CSS of the page, multiple accounts, and a number of other things including “priority support. It’s only $15 a month, which works out to more than most other companies, and I don’t understand why a developer would be using this website instead of a local application. If you’re capable enough to make use of these features, you don’t need a drag and drop utility to build a website.

THE GOOD

This is an easy to use website that gives basic users powerful options

THE BAD

The Developer plan makes no sense whatsoever and is far too expensive for something that nobody who can get the most out of it would ever use

AND THE UGLY

Not enough documentation on issues customers are likely to encounter. This is a failing on their part, but one that can be fixed with the addition of some fairly obvious documentation

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