Webpop Review

Somebody must have told the people at Webpop that the Cloud is very in right now, since reading the company’s website assaults the viewer with the word used over and over again. This and other buzzwords give the impression that the company is trendy, which doesn’t always render the best service. However, Webpop does have quite a bit to offer. In fact, the company has one of the most innovative web builders currently available; one that gives the user more control than almost any other option.

Ease of Use

This is a highly variable factor when it comes to Webpop, because it offers so much. It is probably best described as, “as easy as it needs to be for the user.” There are a number of ways that a user can work with the builder, from simple templates to complex drag-and-drop designing to code manipulation. The design of the builder is highly intuitive, making it very easy to put together even complex websites in a relatively short amount of time.

Building

The browser-based IDE is one of the better ones created, integrating contextual auto completion and syntax highlighting as well as live previews into a web interface. Having access to both HTML and CSS makes creating dynamic content particularly simple.

For those with less experience, the Poptags template engine is remarkably simple to use. It helps the user break down the website into small, easy to work with pieces. It points pretty expressly toward how to organize website creation and even has quite a few methods to create entirely custom content. It may take a little playing around to really understand the full extent of this system, but it is remarkably powerful for being so easy. Another addition to the building system that makes it so unique is that it allows for collaborative building with a number of different people on different accounts. They can all contribute to the building and have changes tracked in order to truly share the creation.

Hosting

Hosting with Webpop is actually pretty relaxed. The company has what it calls “soft limits” on a lot of its plans, meaning that Webpop will not add extra charges or shut off a website if it goes over limits, but  will ask that a customer upgrade if they are experiencing heavier than average traffic or are getting close to their storage limit.

This is probably one of the best approaches to handling hosting since it doesn’t actually put a person’s company at risk. What Webpop has done here is put a lot of trust in their customers, banking on the idea that if their traffic is that much higher, they are making a proportionally higher amount of money and can afford an upgrade.

Perhaps the biggest problem with the hosting is that the four plans are priced very specifically, which is to say that there are two median-level plans and two remarkably large plans with nothing else available. It would be good for Webpop to consider a budget plan or a high end plan that offers between 100 GB and 1 TB of bandwidth per month. There are 900-some gigabytes to work with; there and no plans between those.

Marketing

There is no specific marketing plans for use with the Webpop builder, but the open access to HTML and versatility of the system in general means that a well-informed customer can certainly do the marketing themselves. This includes the ability to easily integrate social media into websites, adjust meta tags, and post search engine optimized content to the website. Otherwise, Webpop doesn’t do any of that for the user.

Customer Support

Considering how much effort was put into creating the Web builder itself, it’s a little surprising to see Webpop essentially skimp on customer support. It appears that they decided to go with a forum-based system, which some might consider a lazy method. It relies on being able to build a community so that most questions are answered by other customers and they slowly build a database for troubleshooting that limits the amount the company has to spend on staff. To their credit, the support staff that monitosr the forums were quick to respond to issues and were both helpful and professional, but this is still a step down even from only email support.

Pricing

Again, their plans are such that they have soft limits on bandwidth but otherwise all plans include everything. Of course they aren’t what you might call “evenly spread out.”

1. Solo – This includes one live site and about 10 GB of bandwidth for $29 per month.

2. Studio – This includes five live sites and about 100 GB of bandwidth for $79 per month.

3. Agency – This includes 20 live sites and about 1 TB of bandwidth for $299 per month.

4. Enterprise – This includes 500 live sites and about 10 TB of bandwidth for $3000 per month.

The Good

• This is an incredibly easy and versatile Web builder.

The Bad

• The plans are really uneven and have no discount or even mid-high range option.

And The Ugly

• Forum-based customer support is a bit lazy.

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